A patient sends an SMS or e-mail — and the virtual receptionist offers open slots, books them in, confirms or cancels the appointment and writes it into your calendar. 24 hours a day, 7 days a week, supervised by your nurse. No more missed calls or unread inboxes.
Your nurse can't treat patients and answer the phone at the same time. People don't get through, don't show up, or cancel by SMS that nobody reads in time. Every unanswered message is an empty chair.
Your nurse's hands are on a patient. The caller gives up and tries a competitor — or simply doesn't come.
A patient wants to book in the evening or at the weekend. Nobody picks up and the lead goes cold.
A patient cancels by text the nurse sees too late. The slot stays blocked and the waiting room sits empty.
Without reminders, no-shows climb. Nobody has time to send them by hand.
This is not a chatbot reciting canned phrases. It's an AI wired into your booking system — it actually creates, changes and cancels appointments, and every step follows your rules.
A patient sends a plain text message. The AI understands the request, offers 2–3 open slots and books once confirmed.
A patient writes to the practice inbox and the AI answers from your knowledge base — opening hours, prices, procedures — then books. Powered by Eloquens AI.
A patient confirms or cancels with a single message. A freed slot opens up instantly for the next patient — no manual work.
An automatic reminder a few days ahead sharply cuts no-shows. The patient can confirm right away.
It works with your hours, capacity and rules (who, when, which procedure). You see appointments where you always have.
It respects your boundaries — who it accepts, for which procedures, how far ahead. Unclear cases go to the nurse.
The nurse sees every conversation in one overview and can step in or reply manually at any time. The AI never acts blind.
The patient needs no app and no account. Just an SMS or e-mail in plain language — everyone can do that.
"Hello, I'd like to book a check-up." An SMS to the practice number, or an e-mail to the practice inbox.
It checks your rules and capacity and instantly sends 2–3 concrete open slots to choose from.
They reply with the slot number. The AI creates the booking and sends a confirmation message.
The appointment is in the calendar and the nurse sees it in one overview. A reminder goes out the day before.
The first live deployment is in the dental practice of MUDr. Šabatová. The AI handles patient messages there every day — and the nurse finally has the phone off her back.
"A patient writes and has a slot within a minute. The nurse sees everything and can step in any time."
Choose a tier by your e-mail volume. The price is composed — a monthly tier for operation and the e-mail AI channel, plus SMS at usage and any extra work per our price list.
Drop us a line and we'll get back to you within one business day. We'll walk through your booking process and tell you straight whether and how an AI receptionist helps. No strings attached.